Wednesday, November 12, 2008

This is why Google must have taken the short bus.

I am a Database developer/Data Miner at my job. I am constantly on the look out for fraud patterns diligently work at ways to stop it immediately. I am fairly good at my job. One year, I saved my company over 4 million dollars and helped them to recoup that over 4 million just on one product alone.

When I emailed Google about a website they were hosting on Blogger that was basically selling gift cards bought with stolen credit cards, this is the "canned" response I got.

Thank you for your note. Please note that Blogger is a provider of content
creation tools, not a mediator of that content. We allow our users to
create blogs, but we don't make any claims about the content of these
pages. We realize this may be frustrating and we regret any inconvenience
this may cause you. In cases where contact information for the author is
listed on the page, we recommend you working directly with this person to
have the content in question removed or changed.

In cases where the author is anonymous, please note that in accordance
with US state and federal law, it is Blogger's policy to only provide a
user's contact information pursuant to a valid third party subpoena or
other appropriate legal process.

The Blogger Team

In cases like these, all I have to do is identify myself and contact their support team as well as their legal department. I usually do not have to pull out the big guns and get our former cop who works in Corporate Security to contact them directly. I am amazed that Google would allow fraud to take place on their website. What if it was something threatening to nationality security? Is Google going to allow fraud to take place on their website and try to wipe their hands clean with it? I am all about the First Amendment right to free speech. I can talk about my thoughts on here and rant and rave about whatever. You do have to be careful what you say on Blogs and on the internet because it could come back to haunt you. Companies are becoming more savvy and googling potential applicants to get a glimpse inside their lives.

Thank God I have friends in high places. I am sure whoever wrote me the "canned" response was some person sitting in a cubicle in India. What is even funnier, they did not even sign it with a name.

Google needs to wise up, they are starting to act like Microsoft.

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